The Parties referred to in this agreement shall be as follows:
Paintball and Adventure Days S.L. trading as Spain Games (‘The Company’) – Supplier of Services
Receiver of said Services (‘The Client’)
Persons acting as Servants or Agents for the Company (The Servant or Agent)
In entering into this agreement for the supply of services, the parties agree to be bound by all the conditions, exemptions, and provisions contained herein whether written, printed, or stamped on the front or back hereof. This Agreement is between the Company and the Client and sets out the terms and conditions for the provision of corporate entertainment services (“the Service”) for the Event Date. Where the terms of this Agreement imply obligations, requirements, or constraints on the venue of such event, said venue will be party to said obligations, requirements or constraints by way of the Agreement. “Event Date” – is the date of which the client wishes to book the Service and is stated above “Booking Confirmation” – this is attached to this agreement and is the program of events for the Event Date “Service” – the supply of various activities and events and the provision of associated services more fully described in the Booking Confirmation “Contract Price” – is the price for the Service and defined above. The client is liable to pay the Contract Price in accordance with the terms herein.
The Parties hereby agree:
Its is hereby expressly agreed that each and every Servant or Agent of the Company (including every Independent Contractor from time to time employed by the Company) shall take the benefit of every exemption and limitation herein contained and every exemption from liability, defense, and immunity of whatever nature applicable to the Company or to which the Company is entitled here under shall also be available and shall extend to protect every such Servant or Agent of the Company and for the purposes of all the provisions of this condition, the Company is or shall be deemed to be act as agents or trustee on behalf of and for the benefit of all persons who are or might be its Servants or Agents from time (including Independent Contractors as a aforesaid) and all such persons shall to this extent be or be deemed to be parties to the contract in or evidenced by this agreement.
The responsibility of Paintball and Adventure Days S.L. and/or its agents are limited. Paintball and Adventure Days S.L. acts only as an agent and/or operator for clients in regard to travel and travel related activities and assumes no liability for injury, damage, loss, accident, delay or irregularity which may be occasional either by reason of defect, through acts of defaults of any company or person engaged in conveying the passengers or in carrying out the arrangements of the tours, or direct or indirect acts of God, fire, breakdown in machinery or equipment, riots, strikes or from any causes beyond the control of Paintball and Adventure Days S.L.
CONTRACT:
The acceptance of our tour arrangements is deemed to be a consent to the above. A contract will come into force between you and Paintball and Adventure Days S.L. after we have received a booking and full payment or agreed deposit and with us having sent you a written acceptance of the booking. You should check the confirmation of the booking corresponds to your booking and inform us within 24 hours if there is any discrepancy or you do not wish to accept our confirmation. Completion of the booking and acceptance of our confirmation implies the acceptance by the client and Paintball and Adventure Days S.L.
RESERVATIONS & PAYMENTS:
Provisional bookings will be held for 24 hours with an agreed deposit for us to secure your services and confirmation from our office and adventure sites.
Deposit amounts will vary depending on package selected. Upon receipt of deposit, a confirmation of receipt and final payment date will be sent to you or details of an agreed payment plan. An agreed non-refundable deposit will be used to hold the booking and contract with Paintball and Adventure Days S.L. and the client.
At any point Paintball and Adventure Days S.L. may cancel the booking with full refund returned to the client.
In the event of inclement weather or other causes or events beyond the control of Paintball and Adventure Days S.L. which results in delays of the groups arrival, or the group show up late for an activity or event, it shall not be the responsibility of Paintball and Adventure Days S.L. to pay for resulting costs and expenses, including, but not limited to, additional lodging expense, additional meal(s) expense, or other similar expenses. If an event is cancelled due to weather or any other reason out of Paintball and Adventure Days S.L.’s control, a refund will be attempted where possible and at Paintball and Adventure Days S.L.’s discretion an alternative will be offered.
CANCELLATIONS:
Any cancellations must be sent immediately by the client via fax, letter or email to Paintball and Adventure Days S.L. on the email address info@spain-games.com. Please note that should you cancel your activity before your cut-off date, any payments made online or over the telephone prior to your booking cancellation will be refunded individually back to a client/s and an administration charge of £10.00 per transaction will be deducted from the amount paid. The booking deposit is non-refundable.
Cancellations must be made at least 28 days to the time of event or travel, there is no refund possible for cancellations made less than 28 days before travel. If group numbers change so there is a part cancellation this must also be made at least 28 days before arrival. We reserve the right to cancel the event or booking if there is a change in the group size. In general though, we try our hardest to accommodate last minute changes and they are hardly ever a problem.
Some events require confirmed numbers at a set date before travel by the client.Paintball and Adventure Days S.L. will confirm this information at the point of booking, if your event does require such notice and you have been informed should you cancel the event after this date you will be liable for the event cancellation cost.
Unused tickets or services not used by the client but booked will not be offered a refund.
Refunds will not apply in the following circumstances; war or threat of war, riots, civil unrest, terrorism, industrial disputes, natural or nuclear disaster, fire, technical problems or any other occurrence beyond our control.
Paintball and Adventure Days S.L. may cancel a tour at any point if client’s safety is in any way is effected or threatened, including but not limited to adverse weather conditions. If this occurs, we will endeavor to make every effort to reschedule the event for another date. Please be aware we are not obliged to give any refunds in cases of adverse weather conditions. We may also cancel with no refund if we feel the party behavior or dress is not suitable to the event. If we cancel an activity because of the weather conditions, we do offer refunds. If the client cancels an activity because client finds the weather unsuitable for the activity, we cannot offer refunds, but we do attempt to help with rescheduling.
Should you arrive late and your event or activity time is reduced or cancelled, the Company will not offer a refund or any reimbursement for lateness.
You are responsible for any damage you cause to property of our suppliers and/or adventure centers.
Please also note our centers and guides have the right to refuse entry, use of their equipment, or use of their facilities should you turn up intoxicated, you will not be refunded for loss of part or the whole of your package.
BEHAVIOR:
Should you arrive late and your event or activity time is reduced or cancelled, the Company will not offer a refund or any reimbursement for lateness.
Please also note all our centers, managers and guides have the right to refuse entry, use of their equipment, or use of their accommodation should you turn up intoxicated, you will not be refunded for loss of part or the whole of your package.
INSURANCE and LIABILITY for DAMAGE:
Paintball and Adventure Days S.L. covenants to maintain an insurance policy substantially for any of the events run by themselves and adequate insurance, a summary of which policy is available on request. In the event of a second party supplier being used we use recommended suppliers but it is the clients responsibility to check their insurance before an activity.
The Client will be liable for the first £200 of any damage to the vehicles or other equipment supplied by Paintball and Adventure Days S.L., arising out of an act or omission of the Client, unless the cause of the said damage be deliberate, in which event the said Client will be liable for all the damage so caused.
Each party will be responsible for, and will indemnify the other party with respect to, third party claims for personnel injury and property damage based on each party’s common law liability, including claims by employees of the parties. We advise all clients take holiday insurance for the duration of their event.
The Company and its Servants or Agents accept no responsibility for unforeseen events causing the Event to be cancelled or altered from that contracted for, although every effort will be made to proceed with the Service where at all possible.
COMPLAINTS:
If you have a complaint regarding any element of your booking you must notify us in writing by letter, email or fax.
If a complaint arises during your activity, please notify your guide immediately as most issues are easy to resolve at the time they occur.
Complaints not solved during the duration of your event must be sent to us in writing within 3 working days after your event. We will acknowledge receipt of your correspondence and we will respond to all complaints in written format within 21 days.